At WeedWholeSale.Ca, we are committed to the highest ethical standards and legal compliance in all aspects of our business and product supply chain. We only work with growers and vendors who we believe in and share our commitment to sustainability, accountability and transparency.

We currently only ship within Canada.
You are welcome to check in with us for updates periodically.

Register for an account and enjoy the following benefits:

- Track your orders and review past purchases
 - Save your addresses for quicker check out
 - Manage your account details, address book and email preferences

Once your return package is on the way back to our warehouse the return process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered. Please allow up to 7 business days for the refund to be processed back to your original form of payment.

Please contact us if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.

Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 7 business days for the package to arrive to you from the day your order is shipped.

We currently only accept PayPal as a form of payment. The payment instructions will be provided upon check out. When you finish placing your order an invoice will be provided with instructions on how to make your payment. Please ensure you copy these details down. If you need further assistance, please contact support@wholesalethca.ca with your Order #number and we would be happy to assist.

The order will be processed and may take up to two business days. The order will be marked as processing and will not be processed if your payment has not been received.

1. Visit “MY ACCOUNT” page.
2. Fill out the form.
3. Click Register.
4. At this point you may place orders. Please note that you must be 19+ to place an order

Ordering is quick and easy.
1. Visit the “Products” page and review our products by clicking the product title.
2. Point to a product and choose “ADD TO CART” or “SELECT OPTIONS” to choose the weight of the product; then “ADD TO CART”.
3. Click the “CART” or “VIEW CART” when you are done and review your order.
4. Remove items by clicking the “X” button. Add/reduce quantities by clicking the “+” and “-“ buttons beside a product. Click “UPDATE CART”.
5. Click “PROCEED TO CHECKOUT” when ready.
6. Review your billing details, shipping details and order details.
7. Before placing your order. You need to read and accept our terms & conditions.
8. Choose “PLACE ORDER” when you are done; if your purchase fails, you may need to setup an ACCOUNT before you can order products.
9. Check your email for a confirmation letter and next steps to issue a PayPal Payment.
10. Send your PayPal Payment and make sure it was processed. We will then process and ship your order.

Your order will be handled with care and sealed properly to protect your purchase and privacy.
Shipping via Canada Post ensures your order will be sent discreetly and securely.

Unfortunately our system does not allow you to change or cancel an order once it has been placed. What you can do is contact us at support@wholesalethca.ca and we can cancel that for you, and you are able to place a new order and follow the payment instructions for that new order instead.

We offer free express post shipping on all orders. Please note that this service usually arrives within 1-3 business days to most parts in Canada as advertised by Canada Post. In some cases if you reside in a rural area or small population city, it may take up to 4 business days however usually is the cases for provinces such as New Brunswick and Prince Edward Island

If you sent your payment and your order went to processing and still don’t have a tracking number by 8pm please contact support@wholesalethca.ca and one of our customer service representatives will take a look. If your order is still on hold, that means we have not received your payment yet and your order has not been processed.

The tracking number sent to you through the email address you provide us will usually show the expected delivery date of your package. If there has been no update past delivery date, please contact support@wholesalethca.ca with your Order number in the subject line and one of our customer service representatives would be glad to assist you. We will then contact the Canada Post on your behalf and open a service ticket for your package. Once a service ticket has been opened, the agency will locate your package and it will take anywhere between 3 to 5 business days. In most cases, once we file a trace for your package it does arrive usually tend to arrive the next day.

We offer full insurance for your order, meaning if it gets lost, or stolen we will replace your package. This usually never happens however we like to give our clients full confidence when purchasing at wholesalethca.ca/weed-delivery. We do not offer replacement packages on your order if the tracking number says delivered

Postal workers may occasionally drop packages at your neighbours’ homes or wrong mailbox. Ask your neighbours if they saw it or simply look around their premises. You may also check the community mailbox.
Postal workers may also have scanned a package as “successfully delivered” but it will actually arrive the next business day. Please allow a few extra business days to see if your package arrives.

Signatures are always required for ALL orders as an extra security measure to protect your investment/purchase. Add a note to your order on the CHECKOUT PAGE “Notes” panel telling us that no signature is required if you are opposed to providing it in order to receive packages. If you request no signature and your item has been marked as delivered by Shipping Agency, we have no liability on the package if it is deemed missing.

We ship only with signature required on all packages. If you do not want a signature please note we are not responsible for any missing packages if your tracking number says delivered. That being said, if you do not want a signature on your package, please leave in the order notes section specifying that and our packaging team can definitely have your order shipped without a signature.

If a package has been delivered to the wrong address due to customer error. Please update your shipping address immediately and notify one of our members right away. We do not cover any packages delivered to the wrong address due to customer negligence.